NOTE ON THE RECENT HEALTH CRISIS

Shipping from our warehouse is currently running as normal. There may be slight delays to current delivery times so please try to factor this in when ordering. Your patience and understanding during this time is greatly appreciated.

 

Shipping

INFO

All orders are shipped from our warehouse in Portugal. We ship to Europe. To know if we ship to a certain country, please proceed to checkout and select your country. If you don't find your country, please get in touch with us at hello@bemedlifestyle.com.

 

 

Free delivery on all orders over €150.

 

 

Please note that we only pack orders on working days and that it can take up to 1-2 business days for your tracking link to update. If you did not receive a shipping confirmation after 2 working days, you can always reach out to us via e-mail and we’ll be happy to help!

 

 

For your protection, our payment processor uses various fraud prevention protocols and industry standard verification systems to reduce fraud and you authorise it to verify and authenticate your payment information.

 

 

COSTS & TIME

PORTUGAL

MUBCargo

Free on all orders over €150.

€5.15 for orders of 0-1kg.

€5.44 for orders of 1-5kg.

€6.45 for orders of 5-10kg.

€9.26 for orders of 10-30kg.

Please allow 1-4 business days.

 

 

AZORES AND MADEIRA

MUBCargo

Free on all orders over €150.

€10 for orders of 0-2kg.

€14.5 for orders of 2-5kg.

€20 for orders of 5-10kg.

€41 for orders of 10-30kg.

Please allow 3-6 business days.

 

 

SPAIN

Free on all orders over €150.

€6.75 for orders of 0-3kg.

€7.25 for orders of 3-5kg.

€9.83 for orders of 6-10kg.

€14.38 for orders of 11-20kg.

€19.31 for orders of 21-30kg.

For the continent, please allow 2-4 business days.

 

SPAIN ISLANDS

Free on all orders over €150.

€9.75 for orders of 0-3kg.

€10.25 for orders of 3-5kg.

€12.83 for orders of 6-10kg.

€17.38 for orders of 11-20kg.

€22.31 for orders of 21-30kg.

For the Spanish islands, please allow 4-8 business days.

 

 

EUROPE — Germany

Standard Shipping

Free on all orders over €150.

€13.10 for orders of 0-3kg.

€17.45 for orders of 3-5kg.

€18.51 for orders of 6-10kg.

€20.65 for orders of 11-20kg.

€26.98 for orders of 21-30kg.

Please allow 5-7 business days.

 

 

EUROPE — Poland and Czechia 

Standard Shipping

Free on all orders over €150.

€13.54 for orders of 0-3kg.

€19.26 for orders of 3-5kg.

€20.88 for orders of 6-10kg.

€23.30 for orders of 11-20kg.

€32.35 for orders of 21-30kg.

Please allow 4-8 business days.

 

 

EUROPE — Belgium, France, Luxembourg, Monaco, Netherlands, United Kingdom, Austria

Standard Shipping

Free on all orders over €150.

€13.77 for orders of 0-3kg.

€19.61 for orders of 3-5kg.

€20.84 for orders of 6-10kg.

€23.68 for orders of 11-20kg.

€31.20 for orders of 21-30kg.

Please allow 4-6 business days.

 

EUROPE — Denmark, Hungary, Lithuania, Slovakia, Slovenia

Standard Shipping

Free on all orders over €150.

€15.45 for orders of 0-3kg.

€22.51 for orders of 3-5kg.

€23.92 for orders of 6-10kg.

€26.26 for orders of 11-20kg.

€35.33 for orders of 21-30kg.

Please allow 4-8 business days.

 

 

EUROPE — Croatia, Estonia, Ireland, Italy, Latvia, Sweden

Standard Shipping

Free on all orders over €150.

€18.81 for orders of 0-3kg.

€27.15 for orders of 3-5kg.

€29.40 for orders of 6-10kg.

€32.80 for orders of 11-20kg.

€40.92 for orders of 21-30kg.

Please allow 6-9 business days.

 

 

EUROPE — Bulgaria, Finland, Romania

Standard Shipping

Free on all orders over €150.

€25.35 for orders of 0-3kg.

€37.35 for orders of 3-5kg.

€40.60 for orders of 6-10kg.

€45.47 for orders of 11-20kg.

€56.94 for orders of 21-30kg.

Please allow 5-7 business days.

 

 

REST OF THE WORLD

If you want our products and are not in Europe, please get in touch with us at hello@bemedlifestyle.com.

 

 

The company that we use for shipping purposes is MUBCargo.

Once your parcel has been shipped you will be sent email confirmation with tracking information.

Purchases made on weekends and public holidays will be processed the following business day.

Import duties and customs taxes are not included in item price or shipping cost.

B,med does not cover the cost of import taxes and duties, these will be collected from you by the carrier, if applicable.

 

 

Returns & Enchanges

We accept exchanges and returns, until up to 30 days after order delivery, in the following conditions:
a) The acquired product does not satisfy the needs of the client;
b) The product is not the one ordered by the client;
c) Product defect;
d) Product damage.

The return must be requested by the client with an email to hello@bemedlifestyle.com, with the subject “Return”.
The client must write in the body of the message the reasons for the return and the reference of the order in question. Returns without previous warning will not be accepted.

The product must be shipped from the customer within 14 working days after the reception of the order and has to arrive to us with all packaging elements including tags and without being washed, altered or used.

In the mentioned conditions, B,med takes in all costs related with the return, including the shipping costs of the new article if the client decides to make an exchange. 
The repayment will be processed after evaluation of the product(s), through the same payment method used in the initial transaction, until up to 30 days after the return.


Products that have been used, transformed, damaged or without packaging will not be accepted.

 

 

In case of any doubt, please contact us through social media or e-mail.